MiniRoot Privacy Policy

Effective Date: 02/02/2024

Last Updated: 24/09/2025

This Privacy Policy explains how MiniRoot collects, uses, stores, and protects personal information of Clients, website users, and partners.

1. Information We Collect

• Personal Information: Name, email, phone, billing information.
• Usage Information: IP address, browser type, website interactions, cookies.
• Project Data: Files, feedback, or content provided for service delivery.

2. How We Use Information

• To provide and manage our Services.
• To communicate with Clients, send invoices, and respond to inquiries.
• To improve our website, services, and client experience.
• For legal compliance, audits, or dispute resolution.

3. Sharing Information

• We do not sell personal data.
• We may share data with trusted third-party service providers for project execution or operational purposes, subject to confidentiality agreements.
• We may disclose information when required by law or to protect rights.

4. Data Retention

• Personal data is retained only as long as necessary to provide services or comply with legal obligations.
• Project-related data is retained according to the terms in the SOW or Agreement.

5. Security Measures

• We implement administrative, technical, and physical safeguards to protect data.
• No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

• Access, correction, deletion, or objection to processing personal data can be requested via info@miniroot.co.ke.
• Clients may withdraw consent where applicable, subject to contractual obligations.

7. Cookies & Tracking

• Our website may use cookies to enhance user experience.
• Users may disable cookies via browser settings, but some features may be affected.

8. Updates to Privacy Policy

• Changes will be posted on the website with the effective date updated.
• Continued use of Services constitutes acceptance of the updated Privacy Policy.